ck97 Responsible Gambling — Your safety is our priority
Enjoy entertainment within your limits — ck97 helps you build healthy and safe gambling habits.
Why is Responsible Gambling important?
Casino and sports betting can be enjoyed as an entertainment activity, but it should always be done in a controlled and mindful way. ck97 believes that gambling is never a solution to financial problems or a source of income — it is purely a form of entertainment.
We are committed to creating a safe, transparent, and responsible environment for players in Bangladesh. Our responsible gaming policy ensures that you can always stay in control of your budget and time. Users under 21 are not permitted on this platform — this is a strict policy we enforce.
If at any point you feel that gambling is having a negative impact on your life, please contact our support team — we are available 24/7 in Bengali via live chat.
ck97's Safety Tools for you
Our platform offers several effective tools to help you gamble responsibly.
Set Deposit Limits
You can set daily, weekly, or monthly deposit limits. This prevents you from going beyond your budget. The minimum deposit is just ৳100 and this limit can be changed at any time.
Session Time Limit
Use the auto-logout feature after a set period of time. A session timer is an effective way to avoid playing for too long.
Temporary Break (Time-Out)
If you want to take a break for a few days, use the option to temporarily suspend your account for a set period — from 24 hours up to 30 days.
Self-Exclusion
Contact our support team for long-term self-exclusion. During this period your account will be completely inactive and no marketing messages will be sent.
Gaming History Review
You can view all your deposits, withdrawals, and betting history. Review your activity regularly and make sure your gambling stays within the limits of entertainment.
24/7 Support in Bengali
Contact our live chat support for any issue — help is available in Bengali 24 hours a day, 7 days a week. Email: [email protected]
21+ Only — Minors are not permitted
ck97 strictly prohibits any person under 21 from opening or using an account. Age is verified at registration and identification documents may be requested if needed. We ask parents and guardians to ensure that underage members of your family cannot access this platform. If you suspect a minor is using an account, please notify us immediately.
Comparison of Safety Tools
| Tool | What it does | How to activate |
|---|---|---|
| Deposit Limit | Sets a maximum deposit amount on a daily, weekly, or monthly basis | Request from account settings or via live chat |
| Session Timer | Automatically logs you out after a set period | Select a time limit in your profile settings |
| Time-Out | Temporarily suspends your account for 24 hours up to 30 days | Request from the support team |
| Self-Exclusion | Completely deactivates your account for an extended period | Apply via live chat or email |
| Gaming History | Tracks all transactions and bets | View in the "History" section of your account |
How to apply for Self-Exclusion
Contact Support
Send a self-exclusion request via live chat or to [email protected]. Please include your account username.
Choose a duration
Let us know how long you want the exclusion to last — we will action it promptly.
Receive confirmation
Once your account is deactivated, a confirmation message will be sent to you. Marketing messages will also stop from that point.
Reactivation
Once the exclusion period has ended and you feel ready, you can reactivate your account through support.
Recognising the signs of problem gambling
If you notice any of the following signs in yourself, please seek help:
- Repeatedly betting more money than your budget allows and trying to chase losses.
- Prioritising gambling over family, friends, or work.
- Taking on debt or spending your savings to gamble.
- Trying to stop but repeatedly returning to gambling.
- Hiding your gambling from family or people close to you.
- Using gambling to relieve stress, anxiety, or depression.
- Recovering money lost to gambling becoming your main goal.
Simple rules for responsible gambling
Set a fixed budget before you play and stick to it strictly.
Set a time limit — decide in advance how long you will play.
See gambling as a form of entertainment, not a source of income.
Avoid playing when you are stressed or in an unsettled state of mind.
Resist the urge to place larger bets in an attempt to recover lost money.
Take regular breaks and spend time with family and friends.
Need help? We are here for you
ck97 Responsible Gaming Support
If you have any concerns about gambling or want to place limits on your account, our specialist support team is always ready to help.
Live Chat: Talk to us directly in Bengali 24/7
Email: [email protected]
Remember — asking for help is a sign of strength, not weakness. Your wellbeing matters most to us.
Questions and answers about responsible gambling
Enjoy entertainment responsibly
A huge world of entertainment awaits you at ck97 — slots, cricket betting, live casino, and much more. Play within your limits and enjoy.